Sony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards The lithium-ion battery packs can overheat, posing burn and fire hazards.

                      

Recall date: June 15, 2016

Recall number: 16-197                            

Recall Summary

Name of product: Panasonic battery packs used in Sony Electronics laptop computers
Hazard:

The lithium-ion battery packs can overheat, posing burn and fire hazards.

Remedy:

View Details

Replace

Consumer Contact:
Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on “Support” and then “Support Alerts” for more information.
Report an Incident Involving this Product

Recall Details

Units

About 1,700 (in addition, 21 were sold in Canada)

Description

This recall involves Panasonic lithium-ion battery packs installed in 18 models of Sony’s VAIO Series laptop computers. The Panasonic battery packs were also sold separately and installed by Sony as part of repairs. Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21. Panasonic battery pack model and part numbers are printed on the back of the battery pack. Recalled model numbers for the Sony VAIO Series laptop computers are:

Sony VAIO Series laptop computer model numbers
SVE15132CXW	SVE1513KCXS
SVE15134CXP	SVE1513MCXB
SVE15134CXS	SVE1513MCXW
SVE15134CXW	SVE1513MPXS
SVE15135CXW	SVE1513RCXB
SVE151390X	SVE1513RCXS
SVE1513APXS	SVE1513RCXW
SVE1513BCXS	SVE1513TCXW
SVE1513JCXW	SVE171390X

Incidents/Injuries

None reported

Remedy

Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers can use the laptop by plugging in the AC power only.

Sold at

Best Buy, Sony retail stores, other consumer electronic stores nationwide and online at www.store.sony.com and other websites from February 2013 through October 2013 for between $550 and $1,000 as part of Sony VAIO laptops and for about $170 for battery packs sold separately

Manufacturer(s)

SANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary

Importer(s)

Sony Electronics, Inc., of San Diego, Calif.

Manufactured in

China

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