Wednesday, September 21, 2016

Denon Recalls Rechargeable Battery Packs Due to Fire and Burn Hazards

 Recalled Denon’s HEOS 1 Go Pack lithium-ion rechargeable battery packs

Recall date: September 20, 2016
Recall number: 16-267

Recall Summary

Name of product: HEOS 1 Go Pack rechargeable battery packs
The battery can overheat, posing a fire and burn hazards.
Consumer Contact: Denon toll-free at 844 -759-1987 from 10 a.m. to 10 p.m. ET Monday through Friday and 12 p.m. to 8 p.m. ET on Saturday or online at and click on “Product Recall Information” at the bottom of the page.
Report an Incident Involving this Product

Recall Details

In conjunction with

Canada Flag
About 3,400 (in addition, 240 were sold in Canada)
This recall involves Denon’s HEOS 1 Go Pack lithium-ion rechargeable battery packs for wireless speakers. Only HEOS 1 Go Packs with a 10-character alpha-numeric serial number beginning with 5 or 601G91 and ending with 3517 through 4004 are included in the recall; the battery packs are black or white, hexagon-shaped and have four blue LED lights and a power button.  HEOS, the model and serial numbers are printed on the bottom.  Only the speaker battery is being recalled.
None reported
Consumers should immediately stop using the recalled battery packs and contact Denon for a free replacement battery pack, including shipping.
Sold at
Best Buy (Magnolia), Brookstone and online at and from May 2015 through June 2016 for about $100.
Denon Electronics (USA) LLC, of Mahwah, N.J.
Manufactured in

Full Story

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.