Friday, August 26, 2016

Inovonics Recalls Pendants, Universal Transmitters and Receivers Due to Alarm Failure

      Inovonics transmitters and receivers                
The transmitters and receivers can fail to send or receive a signal for help in an emergency.
Recall date: July 26, 2016
Recall number: 16-760                    

Recall Summary

Name of product: Inovonics pendant transmitters, universal transmitters and add-on receivers
The transmitters and receivers can fail to send or receive a signal for help in an emergency.
Consumer Contact:
Inovonics at 800-782-2709 from 7 a.m. to 6 p.m. MT Monday through Friday, or online at and click on “Recall Information” at the top of the page for more information.
Report an Incident Involving this Product

Recall Details

About 5,500
This recall involves Inovonics transmitters and receivers. These beige devices transmit or receive signals for emergency call systems in senior independent and assisted living communities, as well as security monitoring systems in commercial buildings and some luxury residences. Recalled models include EN1210, EN1223S, EN1233S and EN4232MR. The EN1223S and EN1233S wireless pendant transmitters allow users to push a button to summon assistance. “Inovonics” is printed on all the devices except on model EN1223S. The model number appears on a label on the back of the device. The date code is printed on the carton label and on the circuit board inside the device.

Model NumberPlacementFunctionCarton Date CodeDate Codes on Printed Circuit Board Label Inside Device
EN1210Mounted on door/window frameAlarm sent if door or window is opened1607516074
EN1223SWorn on neck, wrist or beltAllows user to push button to summon assistance1607516071
EN1233SWorn on neck
or belt
Allows user to push button to summon assistance1607316072
EN4232MRMounted on wallReceives messages from Inovonics transmitters1607716075
None reported
Consumers should immediately stop using the recalled transmitters and receiver and contact Inovonics for a free replacement. All known purchasers have been notified directly by the firm.
Sold at
Authorized Inovonics dealers and distributors nationwide from March 2016 through June 2016 for between $105 and $700.
Inovonics, of Louisville, Colo.
Manufactured in

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