Inovonics Recalls Pendants, Universal Transmitters and Receivers Due to Alarm Failure

                      

The transmitters and receivers can fail to send or receive a signal for help in an emergency.

Recall date: July 26, 2016

Recall number: 16-760                    

Recall Summary

Name of product: Inovonics pendant transmitters, universal transmitters and add-on receivers
Hazard:

The transmitters and receivers can fail to send or receive a signal for help in an emergency.

Remedy:

View Details

Replace

Consumer Contact:
Inovonics at 800-782-2709 from 7 a.m. to 6 p.m. MT Monday through Friday, or online at www.inovonics.com and click on “Recall Information” at the top of the page for more information.
Report an Incident Involving this Product

Recall Details

Units

About 5,500

Description

This recall involves Inovonics transmitters and receivers. These beige devices transmit or receive signals for emergency call systems in senior independent and assisted living communities, as well as security monitoring systems in commercial buildings and some luxury residences. Recalled models include EN1210, EN1223S, EN1233S and EN4232MR. The EN1223S and EN1233S wireless pendant transmitters allow users to push a button to summon assistance. “Inovonics” is printed on all the devices except on model EN1223S. The model number appears on a label on the back of the device. The date code is printed on the carton label and on the circuit board inside the device.

Model Number	Placement	Function	Carton Date Code	Date Codes on Printed Circuit Board Label Inside Device
EN1210	Mounted on door/window frame	Alarm sent if door or window is opened	16075	16074 16075
EN1223S	Worn on neck, wrist or belt	Allows user to push button to summon assistance	16075	16071
			16083	16077 16080 16081
EN1233S	Worn on neck or belt	Allows user to push button to summon assistance	16073	16072
EN4232MR	Mounted on wall	Receives messages from Inovonics transmitters	16077	16075 16076

Incidents/Injuries

None reported

Remedy

Consumers should immediately stop using the recalled transmitters and receiver and contact Inovonics for a free replacement. All known purchasers have been notified directly by the firm.

Sold at

Authorized Inovonics dealers and distributors nationwide from March 2016 through June 2016 for between $105 and $700.

Manufacturer(s)

Inovonics, of Louisville, Colo.

Manufactured in

U.S.

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