The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat.
Recall date: July 06, 2016
Recall number: 16-211
Recall SummaryName of product: Self-balancing scooters/hoverboards
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.Consumer Contact:
Swagway toll-free at 844-299-0625 from 9 a.m. to 7:30 p.m. CT Monday through Friday or online at https://swagway.com and click on Product Recall for more information.
Report an Incident Involving this Product
UnitsAbout 267,000 (in addition, 5,000 units distributed in Canada)
DescriptionThis recall involves the Swagway X1 Hands-Free Smartboard brand of self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The Swagway brand X1 hoverboard has “Swagway” printed in the front and comes in gold, black, blue, green, red or pink.
Incidents/InjuriesThere have been 42 incident reports of the battery packs in the self-balancing scooters/hoverboards smoking, catching fire and/or exploding, including 16 reports of injuries, such as burns to neck, leg, and arm, or severe property damage.
RemedyConsumers should immediately stop using these recalled products and contact Swagway to return their unit to receive a repair or a credit toward the purchase of a UL 2272 certified Swagtron T1 or T3 model.
Sold atMass merchandisers, department stores, home improvement stores and others nationwide and online at Amazon.com, modells.com, swagway.com, target.com and other online retailers from September 2015 through March 2016 for between $400 and $500.
Manufacturer(s)Swagway LLC, of South Bend, Ind.
Importer(s)Swagway LLC, of South Bend, Ind.