Sears Reannounces Recall of Kenmore Dehumidifiers Due to Additional Reports of Fires, Burn, Low Consumer Response Rate

Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall date: July 17, 2013

Recall number: 13-238

Recall Summary

Name of product:
Kenmore dehumidifiers
Hazard:

The dehumidifiers can overheat, smoke, melt and catch on fire, posing fire and burn hazards to consumers.

Remedy:

View Details

Refund

Consumer Contact:
LG Recall Fulfillment Center, toll-free at (855) 400-4641 between 8 a.m. and 7 p.m. CT Monday through Friday and between 8 a.m. and 2 p.m. CT Saturday.  Consumers also can determine whether their product has been recalled and register for the remedy at www.Kenmoredehumidifierrecall.com.
Report an Incident Involving this Product

Recall Details

Units

About 795,000 (previously recalled in August 2012)

Description

This recall involves Kenmore brand 35-, 50- and 70-pint dehumidifiers made by LG and manufactured between 2003 and 2005. The dehumidifiers are made of white plastic and are between 21 and 24 inches tall, about 15 inches wide and about 13.5 inches deep. They have a fan, humidity controls and a Kenmore logo on their top front panels. They come with front-loading water buckets. Some models include remote controls. The model number can be found on the right side of the interior of the unit once the bucket has been removed. Recalled units have the following model numbers:

      35-pint (2004) - 580.54351400
      50-pint (2003) - 580.53509300
      70-pint (2003) - 580.53701300
      70-pint (2004) - 580.54701400
      70-pint (2005) - 580.54701500
 

Incidents/Injuries

Sears has received seven additional incident reports of shorting and fire associated with the dehumidifiers, including one incident with a severe burn to a consumer’s foot and three fires resulting in more than $300,000 of property damage.

Remedy

Consumers should immediately turn off and unplug the dehumidifiers and contact the Recall Fulfillment Center to receive a Sears gift card for either $75, $80, $90 or $100, which may be used at any Sears or Kmart store or at Sears.com or Kmart.com. The gift card amount will depend on the capacity and year of the dehumidifier. In lieu of a gift card, consumers may request a check for the refund amount. All consumers with recalled units will also receive a $25 coupon that may be used at Sears Department Stores or Sears.com toward the purchase of a new Kenmore dehumidifier.

Sold exclusively at

Sears and Kmart stores nationwide and Sears.com and Kmart.com from 2003 to 2009 for between $140 and $220.

Manufacturer

LG Electronics (Tianjin) Appliance Co., Ltd., of Tianjin, China

Importers

LG Electronics USA Inc. and Sears

Retailer

Sears, Roebuck and Co. and Kmart Corporation, of Hoffman Estates, Ill.

Manufactured in

China